We can be reached by calling 866-960-2920, 24 hours a day, seven days a week.
You can also reach us via email by dropping us a line.
You can email us by filling out this form or by visiting our Help Center for self-service assistance.
You can easily register your product by visiting our Product Registration page.
The serial number can usually be found on a silver or white sticker along the frame of the product or on the cover page of the owner’s manual – visual example.
Our portable generators come with a one-year limited warranty for recreational use from the purchase date that includes parts and labor.
Please refer to our warranty specifications.
To search a product on our site, select “Products” from the choices at the top and search by product category or you can enter a specific model number in the search bar at the top, right corner.
To place an order for parts, please feel free to give us a call at 866-960-2920. Our lines are open 24 hours a day, seven days a week.
If an incorrect part was received, please give us a call at 866-960-2920 or send an email to warrantiessmallengines@gmail.com.
Please refer to Shipping & Returns.
0086-18883122007
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866-960-2920
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